Shipping policy

Shipping and Delivery

We deliver across India and offer international shipping to most countries worldwide.

Within India: Shipping is free on all orders, with no minimum order value. Cash on Delivery (COD) is available for selected locations/pin codes within India for order values up to ₹18,000.
US Orders: A shipping fee of $29 applies for orders below $299 USD. Orders above $299 USD qualify for free shipping.
International Orders (Other than US): Shipping charges vary by country. Please refer to the bottom of the page for details on shipping charges.

Customs Duties, GST, and Other Taxes (India)

All prices displayed on the website and mobile app for customers within India are inclusive of applicable Indian taxes and VAT. Therefore, no additional charges will be levied on customers.

Neither Parasmani Design Studio nor our delivery partners within India will ever request customers to pay any additional duties or taxes directly.

Kindly do not click on any links or respond to emails or text messages asking for payment of GST, VAT, or other taxes, as these are not genuine.

Customs & Import Duties (International)

All Parasmani Design Studio orders are shipped internationally from our warehouses across India to the provided shipping address via the applicable courier partner, depending on the delivery location.

Due to the nature of international shipping, there may be circumstances where customers are required to pay additional express shipping charges, import/custom duties, and taxes. However, we are unable to calculate when and how much these infrequent customs duty charges will be levied.

In cases where additional customs charges are assessed, customers will be responsible for paying these additional fees. Once the applicable customs duties have been settled, the shipment will be released and promptly delivered to its destination.

Order Confirmation

Once your order is placed, an order successful message along with your order number will appear on your screen, and you will also receive a confirmation email. If there are any issues in processing your order, we will get in touch with you directly or notify you by email.

There will be a “View Order Status” option highlighted in black at the bottom of the confirmation email, which can be clicked at any time to gather further information about your order.

For Made-to-Order (MTO) products, you will receive automated email updates every 3–4 days, informing you about the current stage of your product.

Order Shipment

After your order has been shipped, you will receive a shipping confirmation email with the courier partner’s name and your tracking/AWB number. You can use this number on the courier’s official website or app, where available, to track your order.

Order Delivery

The estimated delivery time for each product, whether Ready-to-Ship (RTS), Made-to-Order (MTO), or Home Production (HP), is mentioned on its product page. We recommend reviewing these dates before proceeding to checkout.

There may be an additional delay in delivery if the location of the address is remote or difficult to reach.

Please note that the estimated delivery date may vary depending on the size selected, as certain sizes may fall under the Made-to-Order (MTO) category.

For women, usually sizes US 0, US 2, and US 14 onwards may fall under the MTO category.

For men, usually size 36 and size 44 onwards may fall under the MTO category.

However, the above size list for MTO is not exclusive, and based on stock availability, other sizes may also be available under the MTO category.

Change in Shipping Address

If you notice an error in the shipping address provided at checkout or want to change it completely, please contact our customer support team immediately via email at amangupta@parasmanidesignstudio.com, live chat, or phone at +91 9330948087 within 24 hours of placing your order.

Once an order has been dispatched, we are unable to update the address or redirect the shipment.

Product Insurance

All our products are insured from the time they leave our warehouse until they are delivered to your address. Once the package is marked as delivered or signed for at the doorstep, the insurance policy is no longer applicable.

If your product arrives damaged or the packaging appears to have been tampered with, please contact our customer support team immediately via email at amangupta@parasmanidesignstudio.com, live chat, or phone at +91 9330948087 within 24 hours of receiving it.

Miscellaneous

If the address provided is unclear or incorrect, the package may be held at the courier’s delivery hub or returned to our Parasmani Design Studio warehouse.

International Shipping Charges

Order Value Above USD 299 / Below USD 299

For the following countries:

Order value above USD 299: Standard shipping is free. Express shipping is chargeable depending on the order value.
Order value below USD 299: Standard shipping is USD 29 / INR 2,554. Express shipping is chargeable depending on the order value.

Australia
Bahrain
Canada
Denmark
France
Germany
Hong Kong
Italy
Luxembourg
Maldives
Malaysia
Netherlands
New Zealand
Philippines
Singapore
Spain
Sri Lanka
South Africa
Switzerland
Taiwan
Thailand
United Arab Emirates
United Kingdom
United States of America

Any Order Value — USD 29.95 Standard Shipping

For the following countries, the standard shipping charge is USD 29.95 / INR 2,638. Express shipping is chargeable depending on the order value.

Afghanistan
Albania
Algeria
Andorra
Angola
Antigua and Barbuda
Argentina
Armenia
Aruba
Austria
Azerbaijan
Bahamas, The
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bhutan
Bolivia
Bosnia and Herzegovina
Brazil
Bulgaria
Burkina Faso
Burma
Burundi
Cambodia
Cameroon
Cabo Verde
Central African Republic
Chad
Chile
China
Colombia
Comoros
Congo, Democratic Republic
Congo, Republic of the
Costa Rica
Cote d'Ivoire
Croatia
Curacao
Cyprus
Czechia
Djibouti
Dominica
Dominican Republic
East Timor (see Timor-Leste)
Ecuador
Egypt
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Fiji
Finland
Gabon
Gambia, The
Georgia
Ghana
Greece
Grenada
Guatemala
Guinea
Guinea-Bissau
Guyana
Haiti
Holy See
Honduras
Hungary
Iceland
Indonesia
Iraq
Israel
Jamaica
Japan
Jordan
Kazakhstan
Kiribati
Korea, South
Kosovo
Kuwait
Kyrgyzstan
Laos
Latvia
Lebanon
Lesotho
Liberia
Libya
Liechtenstein
Lithuania
Macau
Macedonia
Madagascar
Malawi
Mali
Malta
Marshall Islands
Mauritania
Mexico
Micronesia
Moldova
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Namibia
Nauru
Nepal
Netherlands
New Zealand
Nicaragua
Niger
Nigeria
Oman
Palau
Palestinian Territories
Panama
Papua New Guinea
Paraguay
Peru
Poland
Portugal
Qatar
Romania
Rwanda
Saint Kitts and Nevis
Saint Lucia
Saint Vincent Grenadines
Samoa
San Marino
Sao Tome and Principe
Senegal
Serbia
Seychelles
Sierra Leone
Sint Maarten
Slovakia
Slovenia
Solomon Islands
Somalia
South Korea
South Sudan
Sudan
Suriname
Swaziland
Tajikistan
Tanzania
Timor-Leste
Togo
Tonga
Tunisia
Turkey
Turkmenistan
Tuvalu
Uganda
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Yemen
Zimbabwe

Any Order Value — USD 49.95 Standard Shipping

For the following countries, the standard shipping charge is USD 49.95 / INR 4,149. Express shipping is chargeable depending on the order value.

Botswana
Brunei
Canary Islands – Spain/Africa
Ireland
Kenya
Mauritius
Norway
Reunion, Island Of
Saudi Arabia
Sweden
Trinidad and Tobago
Zambia

Import Duties and Taxes

Customers are responsible for any import duties, customs fees, or local taxes that may apply to their purchase.

Shipping Partners

Shipping is handled through our designated logistics and courier partners, depending on the delivery location and service availability.

Liability

In case of any damage to the product while in transit, the shipping partner shall be held liable for the same.

Delivery Timeline

Parasmani Design Studio offers domestic delivery within 3–4 days and international delivery within 5–6 days from the date of purchase.

Payment Partners

Razorpay Software Private Limited
Toll-free number: 1800 572 6676

PayPal Payments Private Limited
Toll-free number: 1-888-221-1161 (US)
1-402-935-2050 (if calling from outside the U.S.)